What it’s for
Use this manual PDF to index the relevant records you actually hold. It has sixteen blank document rows with dates, creator/service details, format and notes, plus pack references and document counts. It is not a prescribed court form or an exhaustive legal checklist.
For a deposit dispute, consider the agreement, inventories, photographs, correspondence and evidence supporting each proposed deduction. For a court, tribunal or insurance claim, follow that recipient’s specific directions and deadlines. The checklist does not guarantee an outcome.
How to use this in TenancyVault
The download can be used without an account. To keep records in TenancyVault:
- Store the completed index and relevant files in the property vault.
- On Solo and above, a compliance export provides a ZIP with a summary PDF and available property documents. This blank checklist is not automatically completed or inserted.
- Open the output and check the included files, dates and any omissions yourself. The standard summary’s recent-activity table is limited to ten events, not every communication or action.
- Keep external delivery records and original evidence separately where necessary. An upload timestamp does not prove service or receipt.
FAQ
What documents do I need for a deposit dispute?
Use the scheme’s requirements and the disputed issues to decide what is relevant. An inventory, check-out report, dated photographs, repair evidence and payment history may help explain a claim. GOV.UK explains that the scheme’s dispute service asks for evidence from both parties.
How long do I have to raise a deposit dispute?
Check your scheme’s current rules promptly. There is no single deadline supplied by this checklist, and a court or insurer may use a different process.
What if I don’t have a signed check-in inventory?
Identify the gap honestly and provide any other relevant records. Do not backdate an inventory or predict the result from one missing item; the decision-maker assesses the evidence in the particular dispute.
Can I claim for fair wear and tear?
Do not assume ordinary use justifies a deduction. Explain the claimed loss and check your scheme’s guidance on condition, age and fair wear and tear, or obtain advice about a disputed deduction.
Can I use TenancyVault’s activity log as evidence?
Recorded activity may help explain actions in the app, but it is not an exhaustive log of communications or independent proof that an underlying event occurred. Check the export’s scope and keep supporting documents. Follow the court or scheme’s requirements on submitting evidence.