Everything you need to know about TenancyVault.
TenancyVault is a compliance tracking platform for UK landlords. Free covers one-property certificate storage, renewal reminders, a basic compliance checklist, and basic evidence storage. Paid plans add compliance pack export, advanced audit trail, MTD, tenant portal, e-signatures, inspections, cases, and multi-property workflows.
Yes — TenancyVault is free for one property, forever. Free includes the document vault, deadline reminders, a basic compliance checklist, and basic evidence storage. Paid plans are available for multiple properties and paid features such as compliance pack export, advanced audit trail, Making Tax Digital, bank statement import, HMRC filing, tenant portal, e-signatures, cases, and inspections.
A seat is a team member who can access your TenancyVault account. Owner, Admin, and Viewer roles are available so you control what each person can see and do. Free and Solo plans include 1 seat (just you). Portfolio includes 2, Pro includes 3. Additional seats can be added on any paid plan.
Yes, from the Solo plan and above. You can invite tenants to a read-only portal where they can view and acknowledge compliance documents you've shared with them — gas safety records, EICR reports, the How to Rent Guide, and more. Their acknowledgement is timestamped, giving you proof of service without the paperwork.
No. TenancyVault helps you track deadlines and organise evidence. It does not provide legal advice. Always consult a qualified solicitor or housing professional for legal guidance.
You can store gas safety certificates (CP12), EICRs, EPCs, smoke alarm check records, tenancy agreements and statutory notices (How to Rent Guide, PRT agreements, Occupation Contracts), Right to Rent check records, deposit prescribed information, and any other compliance documents.
A compliance pack is a collection of all the documents you're required to provide to tenants when a tenancy starts (or at renewal). TenancyVault's compliance pack export is included from Solo: it bundles these into a single downloadable pack per property. You can also generate individual PDFs — compliance checklists, move-in checklists, deposit prescribed information forms, document service logs, and gas safety or EICR service letters. All PDFs are tailored to your property's UK nation.
Yes. TenancyVault supports landlords across all four UK nations. Each property is assigned to its nation — England, Scotland, Wales, or Northern Ireland — and the app automatically applies the correct compliance obligations for that jurisdiction. Scotland follows the Private Residential Tenancy framework, Wales follows the Renting Homes (Wales) Act 2016, and Northern Ireland follows the Private Tenancies (NI) Order 2006. Generated PDFs and compliance checklists are all nation-aware.
The Renters' Rights Act 2025 changed England's private rented sector from 1 May 2026, including abolishing Section 21 no-fault evictions and moving tenancies onto the new periodic regime. TenancyVault tracks the obligations relevant to you.
TenancyVault stores all documents and data securely. See our Security page for more information.
Yes, from the Solo plan and above. TenancyVault includes a Making Tax Digital workflow for landlords. You can keep digital income and expense records, import CSV or PDF bank statements, review imported transactions before saving, connect your HMRC account directly, check your MTD status, submit quarterly updates to HMRC, amend a submitted quarter, retrieve HMRC calculation feedback, and complete year-end filing for supported UK-property workflows.
Yes, from the Solo plan and above. You connect your HMRC account directly within TenancyVault (customer-direct connection). Once connected, TenancyVault can sync your MTD status and linked property business sources, and you can submit quarterly updates and supported UK-property year-end filings to HMRC from within the app. You still need to have completed HMRC's own MTD sign-up process where required.
Yes, from the Solo plan and above for supported individual UK-property workflows. TenancyVault can update accounting type, prepare annual submission figures, request and view HMRC calculations, and submit the final declaration. Agent mode, foreign property, self-employment, BSAS, and loss-relief workflows are not currently supported in-app.
Yes, from the Solo plan and above. TenancyVault supports CSV and PDF bank statement imports. After uploading, you review the imported transactions — including or skipping lines, assigning categories, and marking personal transfers — before saving anything to your MTD records.
No. Personal transfers are handled separately and are excluded from HMRC-allowable expense totals. This keeps your MTD submission accurate without requiring you to manually total categories in a spreadsheet.
Yes. TenancyVault supports amending a previously submitted quarterly update.
TenancyVault shows helpful guidance if your HMRC status is not confirmed. You can sync your status when it becomes available. TenancyVault confirms your status — it does not replace HMRC's own MTD enrolment process.
No. TenancyVault is designed for landlords who want to manage their own MTD records, quarterly submissions, and supported UK-property year-end filings without accountant involvement. The workflow is written in plain English. However, TenancyVault does not provide tax advice — if you are unsure about your tax position, you should consult a qualified accountant or tax adviser.
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