Everything you need to know about TenancyVault.
TenancyVault is a compliance tracking platform for UK landlords. It helps you store certificates, track renewal deadlines, log evidence of serving documents, and generate compliance packs — all in one place.
Yes — TenancyVault is free for one property, forever. Paid plans are available for landlords with multiple properties.
A seat is a team member who can access your TenancyVault account. Owner, Admin, and Viewer roles are available so you control what each person can see and do. Free and Solo plans include 1 seat (just you). Portfolio includes 2, Pro includes 3. Additional seats can be added on any paid plan.
Yes. You can invite tenants to a read-only portal where they can view and acknowledge compliance documents you've shared with them — gas safety records, EICR reports, the How to Rent Guide, and more. Their acknowledgement is timestamped, giving you proof of service without the paperwork.
No. TenancyVault helps you track deadlines and organise evidence. It does not provide legal advice. Always consult a qualified solicitor or housing professional for legal guidance.
You can store gas safety certificates (CP12), EICRs, EPCs, smoke alarm check records, tenancy agreements and statutory notices (How to Rent Guide, PRT agreements, Occupation Contracts), Right to Rent check records, deposit prescribed information, and any other compliance documents.
A compliance pack is a collection of all the documents you're required to provide to tenants when a tenancy starts (or at renewal). TenancyVault bundles these into a single downloadable pack per property. You can also generate individual PDFs — compliance checklists, move-in checklists, deposit prescribed information forms, document service logs, and gas safety or EICR service letters. All PDFs are tailored to your property's UK nation.
Yes. TenancyVault supports landlords across all four UK nations. Each property is assigned to its nation — England, Scotland, Wales, or Northern Ireland — and the app automatically applies the correct compliance obligations for that jurisdiction. Scotland follows the Private Residential Tenancy framework, Wales follows the Renting Homes (Wales) Act 2016, and Northern Ireland follows the Private Tenancies (NI) Order 2006. Generated PDFs and compliance checklists are all nation-aware.
The Renters' Rights Act 2025 changed England's private rented sector from 1 May 2026, including abolishing Section 21 no-fault evictions and moving tenancies onto the new periodic regime. TenancyVault tracks the obligations relevant to you.
TenancyVault stores all documents and data securely. See our Security page for more information.
Still have questions? Get in touch and we'll help.
