Landlord compliance pack — What to include

Summary

A compliance pack is the collection of documents an England landlord must provide to tenants at the start of a tenancy — and the evidence that they were provided. Having a complete, well-organised compliance pack protects you if a dispute arises, is required before you can serve a Section 21 notice, and demonstrates professional landlord practice.

Checklist

The following documents should be included in every England landlord compliance pack for an Assured Shorthold Tenancy:

• Gas Safety Record (CP12) — if the property has gas
• Electrical Installation Condition Report (EICR)
• Energy Performance Certificate (EPC)
• How to Rent Guide (current version)
• Tenancy Deposit prescribed information and protection certificate
• Smoke and carbon monoxide alarm test record
• Right to Rent check records
• Legionella risk assessment (where applicable)
• Tenancy agreement (signed copy)

What to store in the vault

• A complete copy of every document listed above
• Evidence of service for each document (dates, methods, confirmation)
• The pack generation date and version
• Any updates to documents during the tenancy (e.g. renewed gas safety record)

What to log as proof

• The date the pack was compiled
• The date each document was served to the tenant(s)
• Method of service for each document
• Tenant acknowledgement (signature, email reply, signed checklist)

What to include in a compliance pack

A compliance pack for sharing with a tenant or letting agent should contain:

1. Cover sheet with property address and tenancy details
2. Gas Safety Record (CP12)
3. EICR
4. EPC
5. How to Rent Guide (or confirmation it was sent separately)
6. Deposit prescribed information
7. Alarm test record
8. Right to Rent check summary
9. Signed tenancy agreement

TenancyVault generates this pack automatically from your uploaded documents.

FAQ

Is a compliance pack a legal requirement? No single document called a “compliance pack” is required by law. However, the individual documents within it are each legally required to be provided. Bundling them as a pack is best practice.

When should the pack be provided? Most documents must be provided before or at the start of the tenancy. The gas safety record must be given before the tenant moves in. The How to Rent Guide should be given before or at the start of the tenancy. Deposit prescribed information within 30 days of receiving the deposit.

Can I generate a compliance pack for an existing tenancy? Yes. If you’re partway through a tenancy, you can still organise and store all compliance documents. You’ll want to check you’ve served any outstanding documents correctly.

What if a document has expired? Renew it as soon as possible. An expired gas safety record or EICR means you are not currently compliant. TenancyVault tracks expiry dates and sends reminders.

Does a compliance pack help at rent review or renewal? At renewal, you should check whether any documents need updating (e.g. gas safety record, How to Rent Guide version). Re-serving updated documents at renewal is good practice.

How does TenancyVault help? TenancyVault stores all your documents, tracks expiry dates, and generates a compliance pack with one click — including a cover sheet and service record.